Student Hub

Visit the EPOS top up page (login with CRSid)

Has a lightbulb gone or your heating stopped working? Tell the Maintenance Department 

When you have a problem that needs attending or a request for works, Fellows, Students and Staff should contact the Maintenance Department using the eMaint helpdesk /electronic ticketing system. You'll need to login with your CRSid.

If you have an emergency situation e.g. you smell gas or there is a major flood, contact the Porters Lodge immediately on one of the emergency phones or ring 01223 331100.

If you need a replacement University Card, here's what to do:

• Email newcard@kings.cam.ac.uk
• Provide the following information in that email:
  • Your full name
  • Your CRSid
  • The reason for requiring a replacement card (e.g. card lost, card has stopped working, etc.)

You do not need to copy anyone else into this email.

Your email will trigger the following actions:

• You will receive an autoreply with detailed further information and guidance on how to receive a temporary card and your replacement card. Please make sure to read it carefully and follow the instructions promptly.
• Tutorial will order a replacement card.
• The Porters will remove access from your current card.
• Accounts will block EPOS access on your current card.

There is a £10 replacement charge for lost University Cards, which will be added to your next College Bill.

Further instructions can be found on the intranet (password-protected). 

Do you have a WiFi, ethernet, or other technology-related issue? Email IT support.

Various spaces around the College can be booked using the Rooms Management System. The following meeting rooms are able to be booked:

• Seminar rooms
• Munby room
• Supervision rooms

The following function rooms are also able to be booked:

• Chetwynd Room
• Keynes Hall

Tennis courts, music practice rooms and other facilities across the College can be booked by visiting the Porters' Lodge.

More information can be found on the intranet. 

All bicycles stored in or around King's must be registered so the College can appropriately remove abandoned bicycles and free up space. Every year, unregistered bicycles are culled. 

Register by visiting the Facilities Management System, clicking 'Add new bike', and entering your bicycle's details.

Once you have registered, make a note of the registration number which is generated and write that number on your bicycle. The best place to write the number is on the frame and you can borrow a marker pen from the Porters' Lodge. 
 

• Punts are found in the river by the bridge and can be taken out at the Porters' Lodge.
• Punts are normally available from March until November.
• Punts seat a maximum of six and can be taken out only during daylight hours.
• They cannot be pre-booked and there is a small charge per hour.
• Punt poles can be found by Bodley's S staircase and punt cushions can be found inside Bodley's Y staircase.

Formals are organised by KCSU and KCGU, and tickets can be booked using KiFoMaSy. Details about student formals are sent via email.